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If you are having trouble with people arriving to work on time, try this: welcome them every day with a warm handshake and smile, “Good morning, Bob! It’s so great to see you today!” In etiquette, we greet our fellow business associates with handshakes all the time, but rarely honor our staff in the same way. People leaving early?? Same thing! Shake Bob’s hand and tell him how much you appreciate his efforts. You’d be surprised how this simple greeting can change attitudes, and tardiness! I guarantee it works. I taught a college class which was known for students coming in late, etc. Here’s what I told them — “In business, we can’t do business until we have greeted each other with a handshake. Every night we meet, I will welcome each of you with a warm handshake at the beginning of class.” Someone then asked me, “What if we are late to class?” to which I responded, “That’s okay! Just come on up to the front of class, and I’ll stop everything to welcome you and shake your hand. After all, we cannot begin until I have welcomed everyone.” The following night there was a line outside the classroom. Imagine that. I became known as the “handshaking professor” which was just great! An added benefit – it helped me learn my students’ names, something else that EVERYONE appreciates. Cheers! Let me know how it works for you, okay?

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